How to Block Polaris Bank ATM Card: Step-by-Step Guide for Ultimate Security (2023)

How to Block Polaris Bank ATM Card: Quickly and securely block your Polaris Bank ATM card using step-by-step guides through USSD, mobile banking, customer care, and online methods. Protect your finances with these foolproof instructions.

In the rapidly evolving world of finance, debit cards have become an indispensable tool for everyday transactions. These versatile pieces of plastic allow users to make purchases, pay bills, and withdraw cash from ATMs conveniently. However, as with any valuable possession, the safety of your Polaris Bank ATM card is paramount. Instances of theft, loss, or unauthorized transactions can lead to financial havoc. To ensure your financial well-being, it’s crucial to know how to block your Polaris Bank ATM card promptly and efficiently. In this comprehensive guide, we will walk you through the step-by-step process of blocking your ATM card using various methods, ensuring that your financial assets remain secure and protected.

Key Points Covered

  • Why Should You Block Polaris Bank ATM Card?
  • How to Block Polaris Bank ATM Card Using USSD
  • How to Block Polaris Bank ATM Card via Mobile Banking
  • How to Block Polaris Bank ATM Card via Online Banking
  • How to Block Polaris Bank ATM Card by Contacting Polaris Customer Care Services
  • What to Expect After Blocking Your ATM Card
  • Frequently Asked Questions

Why Should You Block Your Polaris Bank ATM Card?

There are several compelling reasons why blocking your Polaris Bank ATM card is a necessity:

  1. Stolen Card: If your ATM card is stolen, immediate action is required to prevent unauthorized access to your funds.
  2. Missing Card: Misplacing your ATM card leaves it vulnerable to misuse. Blocking it ensures that no unauthorized transactions can be made.
  3. Unauthorized Transactions: If you notice unfamiliar transactions on your account, blocking your card can prevent further unauthorized access and potential financial loss.

How to Block Polaris Bank ATM Card Using USSD

Blocking your ATM card using the USSD method is simple and can be done within minutes:

  1. Dial USSD Code: Grab any phone and dial the Polaris USSD, *833*4#.
  2. Provide Information: Input the phone number that is linked to your Polaris Bank account, followed by your USSD (833) PIN.
  3. Confirmation: This action effectively locks your account and disables your ATM card, rendering it unusable for any future transactions.

How to Block Your Polaris Bank ATM Card via Mobile Banking

  1. Download App: Download the Polaris mobile banking app from your app store.
  2. Log In: Create a profile or log in using your account details.
  3. Choose “Service”: Click on “Service” after logging in.
  4. Select “Card Hotlist”: Navigate to the “Card Hotlist” option.
  5. Choose Card Type: Select your ATM card type.
  6. Provide Details: Enter the relevant details and confirm.
  7. Submit: Submit the request to block your card.

How to Block Polaris Bank ATM Card via Online Banking

  1. Visit Website: Visit Polaris Bank’s official website:
  2. Log In: Log in using your account ID and password.
  3. Access Options: Once logged in, access your account options.
  4. Select “Block ATM Card”: Choose the “Block ATM Card” option.
  5. Follow Instructions: Follow the instructions provided to initiate the blocking process.

How to Block Your Polaris Bank ATM Card by Contacting Polaris Customer Care Services

  1. Gather Information: Before you reach out to customer care, ensure you have your account details ready. This includes your account number, personal information, and any other relevant identification.
  2. Choose Contact Method:
    • Email: Send an email to Clearly state that you want to block your ATM card and provide your account details for verification.
    • Social Media: Reach out through Polaris Bank’s social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and Google Plus. Send a direct message or leave a comment requesting card blocking.
    • Skype: Connect through Skype using the ID “yescenter_1.” Initiate a chat or call to inform them about your lost or stolen card.
  3. Provide Necessary Information: Whichever contact method you choose, be prepared to provide your full name, account number, and a brief explanation of why you need to block your ATM card.
  4. Verification: For security reasons, customer care will verify your identity using the information you provide. This step ensures that your request is genuine and protects your account from unauthorized access.
  5. Confirm Card Blocking: Once your identity is verified, customer care will proceed to block your ATM card. They will provide you with a confirmation that the card has been blocked successfully.

After Blocking Your ATM Card: What to Expect

Blocking your ATM card restricts its functionality:

  1. POS Transactions: Your card cannot be used for Point of Sale transactions.
  2. ATM Withdrawals: ATM withdrawals are not possible.
  3. Online Payments: Online purchases and payments are disabled.

To resume transactions, activate a new ATM card with a unique PIN.

FAQs: Clearing Your Doubts

Here are answers to some frequently asked questions:

1. Can I unblock my account after blocking it? Absolutely, visit any Polaris Bank branch with the necessary identification to reactivate your account within 24 hours.

2. Does blocking my ATM card harm my account? Not at all, it is a precautionary measure that enhances the security of your account and prevents unauthorized transactions.

3. How do I get a new ATM card after blocking the old one? Apply for a new ATM card at your nearest branch to continue enjoying seamless transactions.

4. Should I disconnect my lost ATM card from my banking systems? Yes, it’s advisable to contact customer care and disconnect the card to prevent potential misuse.

5. How much does a new ATM card cost in Nigeria? The cost is relatively low, generally about 1000 Naira.

6. Should I limit my use of multiple POS machines or agents? Yes, sticking to a few trusted ATM points can minimize exposure and potential risks.

7. Is it safe to carry my debit card around? While convenient, try to limit carrying your card to minimize the risk of loss or theft.

8. How does card blocking affect its functionality? Blocking renders your card useless for transactions, ensuring your financial safety.

9. Can scammers use my blocked ATM card? No, a blocked card is rendered inoperable, offering protection against potential fraudulent activities.

10. How do I activate a new ATM card after blocking the old one? Follow the bank’s guidelines and set a new PIN to activate the replacement card.


Ensuring the security of your finances is essential. Rapidly blocking your Polaris Bank ATM card in case of theft, loss, or unauthorized transactions is a vital step in safeguarding your financial well-being. This comprehensive guide has provided you with detailed, step-by-step instructions for various methods, ensuring maximum security for your funds. Whether you opt for the USSD method, mobile banking, or online channels, these instructions empower you to take control of your financial security. Remember, taking preventive measures today can spare you from potential financial distress tomorrow. By following these steps, you’re actively ensuring your financial peace and security.

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